Does Your Dental Practice Need A Checkup?

When was the last time you heard one of your patients complain? We all know that too many complaints are a sign that things aren’t going well. However a practice that never hears any complaints, or never hears much feedback at all, may not be in good shape either…

Periodic surveys are an important component of any marketing plan. They allow you to learn what you are doing right, and what you may be doing wrong. Consider a third party survey service in order for people to feel they can share openly and honestly. Online surveys also work well as they many times offer people the option to remain anonymous. For example, check out www.surveymonkey.com, they offer several excellent affordable online survey options. Once you learn what your patients really value and enjoy most about your practice, you can then leverage that information within your marketing plan.

What valuable information have you learned recently from your patient surveys?